The Business Challenge
Every organization generates vast amounts of information while conducting business; yet few organizations are able to leverage it all to generate new opportunities or capitalize on collective knowledge assets. Employees duplicate existing work, new employees often don't know where to look for information, customers make decisions to buy elsewhere, and partners miss strategic opportunities-all because they couldn't find relevant information when they needed it.

Livelink ECM - eDOCS KM - The Basis for Sound Knowledge Management Strategies
Livelink ECM - eDOCS KM is a complete information search and categorization solution with a single, logical point of access. It enables organizations to use their information to create real world business solutions, gain competitive advantage, and improve profitability.

Livelink ECM - eDOCS KM is an integral component of the Livelink ECM platform that dramatically improves the way organizations manage their knowledge assets. It allows users to conduct single, unified searches across multiple structured and unstructured information sources including document and records management systems, Lotus Notes, Microsoft Exchange, Websites, file repositories, and data sources such as relational databases to provide a truly amalgamated result set. Intuitive interfaces allow information to be "virtually" organized through knowledge maps and taxonomies while agents continually mine and deliver new information as it is generated.

Livelink ECM - eDOCS KM Checklist

True unified search across both structured and unstructured content sources Preview documents via summaries to quickly determine relevance View indexed information via Knowledge Map without replicating data or moving files Discover automatically classified information through taxonomies Provide search capability seamlessly with out-of-the-box client interface for Microsoft Outlook Ensure secure retrieval across all information sources Search using natural language without the need for complex search syntax Use search agents automatically get the most up-to-date information from specific sources Pinpoint relevant information quickly through statistical relevance ranking, result list clustering, and highlighting of search terms within documents in all supported formats Support for UNICODE means you can index and search Chinese, Arabic, English, French, German, Italian, Japanese, Korean, Spanish and many other languages and encodings

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