Customer has installed both Exceed and Exceed 3D version 7 on a Win2K server. The Display Card on the server is ELSA Synergy II and has 32 Mb memory. When the customer is remote displaying Unigraphics from HP-UX C3600 workstation to the win2K server, Unigraphics starts without any warning messages but the customer can not see the `shaded` option (only wireframes could be seen) and the rotation of the image on the screen is performed with a stepped terrible low speed.

RESOLUTION:

Finding the script detect_og.ksh (which detects OpenGL) in /apps/eds/ugii directory and then taking a backup copy of detect_ogl.ksh and creating a new copy of detect_ogl.ksh which contains just the following two lines:

#!/bin/ksh
exit 0

This will force UG to use the PC's OpenGL support not the HP WS's graphics display properties. To do this, the PC's graphics cards must have OpenGL support. Now the customer can rotate a shaded part by using Exceed3D from the Win2K server (make quick shade) and the rotation speed is really fast like using the HP Work Station itself.